Cloudflare System Status

Network Performance Issues in China

Incident Report for Cloudflare

Resolved

A fix has been rolled out, and impact is decreasing. This incident is being closed, but Cloudflare will continue to monitor.
Posted Feb 11, 2025 - 18:43 UTC

Monitoring

Cloudflare is rolling out a fix and will continue to monitor impact.
Posted Feb 11, 2025 - 17:38 UTC

Identified

Cloudflare has identified a potential fix for the performance issues in China.
Posted Feb 11, 2025 - 16:39 UTC

Update

We are continuing to investigate this issue.
Posted Feb 11, 2025 - 10:44 UTC

Investigating

Cloudflare is investigating issues with performance in China. Some end-users located in China may see an increase in errors or timeouts trying to reach specific Cloudflare IPs.

We are working to analyze and mitigate this problem. More updates to follow shortly.
Posted Feb 11, 2025 - 08:08 UTC
This incident affected: Asia (Changde, China - (CGD), Foshan, China - (FUO), Fuzhou, China - (FOC), Guangzhou, China - (CAN), Haikou, China - (HAK), Hengshui, China - (SJW), Jinan, China - (TNA), Langfang, China - (PKX), Lanzhou, China - (LHW), Qingdao, China - (TAO), Shanghai, China - (SHA), Tianjin, China - (TSN), Xinyu, China - (KHN), Zhongshan, China - (ZGN), Wuhu, China - (WHU), Taizhou, China - (HYN), Shenzhen, China - (SZX), Guiyang, China - (KWE), Shaoxing, China - (HGH), Changzhou, China - (CZX), Kunming, China - (KMG), Zhengzhou, China - (CGO), Yangquan, China - (TYN), Changsha, China - (CSX), Dalian, China - (DLC), Beihai, China - (BHY), Chongqing, China - (CKG), Huainan, China - (HFE), Xiangyang, China - (XFN), Xining, China - (XNN), Jiaxing, China - (JXG), Baoji, China - (XIY), Chengdu, China - (CTU), Nanning, China - (NNG), Zibo, China - (TNA), Chengmai, China - (HAK), Nanchang, China - (KHN), Tongren, China - (TEN)).