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Support Portal and Live Chat Availability issues

Started
Resolved

Timeline

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    A fix is being prepared.

  4. Investigating

    Cloudflare is investigating issues with our Support Portal and Live Chat support through our dashboard. Some customers may observe intermittent errors while opening support tickets and chats via the Cloudflare dashboard. We are working to resolve this as soon as possible. Support is still available through our other channels. More updates to follow shortly.