Cloudflare System Status

Helpdesk Availability Issues

Incident Report for Cloudflare

Resolved

This incident has been resolved.
Posted Jul 24, 2019 - 11:10 UTC

Monitoring

Our helpdesk provider has indicated that their systems are working as expected and we will monitor for a period of time.
Posted Jul 24, 2019 - 10:09 UTC

Identified

There continues to be intermittent issues and we continuing to work with our helpdesk provider.
Posted Jul 24, 2019 - 08:51 UTC

Monitoring

All systems appear to be working and we are monitoring the situation.
Posted Jul 24, 2019 - 08:45 UTC

Investigating

Our helpdesk provider is currently experiencing issues, and as such customers might encounter errors while submitting or viewing tickets. Responses on customer inquiries may be delayed during this time.

Customers can still reach us via live chat (Business and Enterprise) through the Cloudflare Dashboard or via the emergency telephone line (Enterprise).
Posted Jul 24, 2019 - 08:41 UTC
This incident affected: Cloudflare Sites and Services (Dashboard).
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