Cache Purging Delays in China

Incident Report for Cloudflare

Resolved

This incident has been resolved.

Posted Aug 23, 2023 - 11:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 23, 2023 - 10:30 UTC

Update

Additionally, we've uncovered there are underlying Network issues causing this behavior, declared in a separate incident.

Posted Aug 23, 2023 - 09:16 UTC

Investigating

Cloudflare single-file cache purging (purge by URL) called via the Dashboard/API is experiencing delays in China locations.

We are working to resolve this issue as soon as possible. Until then you may use the Purge Everything feature but do be aware it may cause a surge in traffic to your origin server(s). More updates to follow.

Posted Aug 23, 2023 - 08:52 UTC

This incident affected: Cloudflare Sites and Services (CDN Cache Purge).

Cloudflare System Status