Delays in encoding of newly uploaded Stream videos

Incident Report for Cloudflare

Resolved

This incident is now resolved.

Posted Oct 07, 2024 - 18:00 UTC

Update

We have determined that this issue also affected Cloudflare Images and Cloudflare Logpull. Logpull requests issued between 14:23 and 15:45 UTC should be re-tried.

Posted Oct 07, 2024 - 16:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 07, 2024 - 15:51 UTC

Investigating

Cloudflare is investigating delays in encoding and playback availability of new videos to Stream. Previously uploaded videos are unimpacted.

We are working to understand the full impact and mitigate this problem. More updates to follow shortly

Posted Oct 07, 2024 - 15:34 UTC

This incident affected: Cloudflare Sites and Services (Images, Logs, Stream).

Cloudflare System Status