Cloudflare System Status

Network Performance issue in Brazil

Incident Report for Cloudflare

Resolved

Cloudflare has resolved the issue and network performance in our Brazil locations has resumed normal operation.
Posted May 14, 2019 - 23:31 UTC

Update

Cloudflare has implemented a fix for this issue and continues monitoring the results.
Some customers might still experience degraded performance while our fiber path is being restored.
We will update the status once the issue is resolved.
Posted May 14, 2019 - 21:19 UTC

Update

Cloudflare has implemented a fix for this issue and is currently monitoring the results.

Some customers are still experiencing degraded performance while this fix is being implemented.

We will update the status once the issue is resolved.
Posted May 14, 2019 - 19:19 UTC

Monitoring

Cloudflare has implemented a fix for this issue and is currently monitoring the results.

We will update the status once the issue is resolved.
Posted May 14, 2019 - 17:39 UTC

Identified

The issue has been identified and awaiting for a fix to be performed.
Posted May 14, 2019 - 06:11 UTC

Update

We are continuing to investigate this issue.
Posted May 14, 2019 - 04:24 UTC

Update

We are continuing to investigate this issue.
Posted May 14, 2019 - 03:57 UTC

Investigating

Cloudflare is observing network performance issues in Brazil. We are actively working to reduce or eliminate any impact to Internet users in this region.
Posted May 14, 2019 - 03:56 UTC
This incident affected: Latin America & the Caribbean (São Paulo, Brazil - (GRU)).