Cloudflare System Status

Intermittent issue with ticketing system

Incident Report for Cloudflare

Resolved

This incident has been resolved.
Posted Feb 23, 2025 - 05:34 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 23, 2025 - 05:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 23, 2025 - 05:03 UTC

Investigating

We are experiencing intermittent issues with our ticketing system, which may cause delays with receiving responses from our support team on existing support cases. Furthermore, some active chats or calls may drop.

This does not impact case creation, or viewing existing cases in our support portal.
Posted Feb 23, 2025 - 04:15 UTC
This incident affected: Cloudflare Sites and Services (Support Site).
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