Cloudflare System Status

Network Performance Issues in China

Incident Report for Cloudflare

Resolved

This incident has been resolved.
Posted Feb 13, 2025 - 19:02 UTC

Update

We are continuing to investigate this issue.
Posted Feb 13, 2025 - 14:52 UTC

Update

We are continuing to investigate this issue.
Posted Feb 13, 2025 - 14:27 UTC

Update

We are continuing to investigate this issue.
Posted Feb 13, 2025 - 13:52 UTC

Update

We are continuing to investigate this issue.
Posted Feb 13, 2025 - 13:38 UTC

Update

We are continuing to investigate this issue.
Posted Feb 13, 2025 - 13:11 UTC

Update

We are continuing to investigate this issue.
Posted Feb 13, 2025 - 12:54 UTC

Update

We are continuing to investigate this issue.
Posted Feb 13, 2025 - 12:30 UTC

Update

We are continuing to investigate this issue.
Posted Feb 13, 2025 - 12:11 UTC

Investigating

Cloudflare is investigating issues with performance in China. Some end-users located in China may see an increase in errors or timeouts trying to reach specific Cloudflare IPs.

We are working to analyze and mitigate this problem. More updates to follow shortly.
Posted Feb 13, 2025 - 11:33 UTC
This incident affected: Asia (Changde, China - (CGD), Foshan, China - (FUO), Fuzhou, China - (FOC), Guangzhou, China - (CAN), Haikou, China - (HAK), Hengshui, China - (SJW), Jinan, China - (TNA), Langfang, China - (PKX), Lanzhou, China - (LHW), Qingdao, China - (TAO), Shanghai, China - (SHA), Tianjin, China - (TSN), Xinyu, China - (KHN), Zhongshan, China - (ZGN), Wuhu, China - (WHU), Taizhou, China - (HYN), Shenzhen, China - (SZX), Guiyang, China - (KWE), Shaoxing, China - (HGH), Changzhou, China - (CZX), Kunming, China - (KMG), Zhengzhou, China - (CGO), Yangquan, China - (TYN), Changsha, China - (CSX), Dalian, China - (DLC), Beihai, China - (BHY), Chongqing, China - (CKG), Huainan, China - (HFE), Xiangyang, China - (XFN), Xining, China - (XNN), Jiaxing, China - (JXG), Baoji, China - (XIY), Chengdu, China - (CTU), Nanning, China - (NNG), Zibo, China - (TNA), Chengmai, China - (HAK), Nanchang, China - (KHN), Tongren, China - (TEN)).