Major ImpactLast updated: Sep 24, 2024, 02:42 UTCRefreshed just now

Internal Server Errors when Updating Subscriptions

Started

Sep 23, 2024, 18:18 UTC

Resolved

Sep 24, 2024, 02:42 UTC

Timeline

Resolved
Sep 24, 2024, 02:42 UTC
This incident has been resolved.
Identified
Sep 24, 2024, 01:17 UTC
The issue has been identified and a fix is being implemented.
Monitoring
Sep 24, 2024, 00:28 UTC
A fix has been implemented and we are monitoring the results.
Updated
Sep 24, 2024, 00:06 UTC
We are continuing to work on a fix for this issue.
Updated
Sep 23, 2024, 22:55 UTC
We are continuing to work through resolving this issue.
Updated
Sep 23, 2024, 19:03 UTC
We have determined this issue is affecting updates to subscriptions as well as new zone additions. We are continuing to work on implementing a fix.
Identified
Sep 23, 2024, 18:53 UTC
The cause of this issue has been identified and we are working to apply a fix.
Investigating
Sep 23, 2024, 18:18 UTC
We are investigating reports of an increase in Internal Server Errors being reported on the Cloudflare Dashboard for a subset of customers attempting to add new Free plan zones to their accounts.